While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi
Experience Range: 8-12 years
Location: Mumbai/Bangalore

We are looking for a strategic and execution-focused Client Solution Partner to lead pre-sales and solutioning for our Customer Experience (CX) practice across the US and Canada. This role will be instrumental in driving AI-led contact center transformations powered by Google GECX and the broader Google ecosystem. You will partner closely with sales, alliances, delivery, and client stakeholders to shape compelling, differentiated solutions that modernize contact centers using GenAI, automation, analytics, and cloud-native capabilities.

This is a high-impact,



client-facing leadership role requiring deep domain expertise in Contact Center transformation and robust commercial acumen.

Role & Responsibilities
1. Pre-Sales & Solution Leadership
- Lead end-to-end solutioning for CX transformation opportunities across US & Canada.
- Engage with C-level stakeholders (CXOs, Heads of Contact Center, CIOs, Digital leaders) to understand business objectives and translate them into AI-led transformation roadmaps.
- Design differentiated solutions leveraging Google’s CX stack (CCaaS, Conversational Agents, Agent Assist, Analytics).
- Own RFP/RFI responses, solution narratives, architecture vision, and pricing alignment.
- Drive solution workshops, discovery sessions, and executive presentations

2. Domain Advisory & Thought Leadership
- Act as a trusted advisor to clients on:

-AI-powered virtual agents (voice & chat)
-Agent augmentation and productivity-Workforce optimization & routing modernization
-Omnichannel CX t

📌 Client Solutions Partner (Bengaluru)
🏢 Quantiphi
📍 Bengaluru