Job Description:
Kish Hospitality Consultant is seeking a dynamic and service-driven Front Office Associate to join a prestigious luxury resort in Neral, Maharashtra. If you have a passion for hospitality, exceptional guest service skills, and experience in high-end hotel operations, this is an chance to be part of an elite hospitality experience.

Responsibilities:
- Assist the Front Office Supervisor in managing all front desk operations.
- Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.
- Handle guest check-ins and check-outs efficiently and accurately.
- Respond to guest inquiries, complaints, and requests in a timely and qualified manner.
- Assist in reservation management, including inputting and updating guest information in the system.
- Ensure the lobby and reception area are clean, tidy, and presentable at all times.
- Provide administrative support, including answering phone calls, taking messages, and handling mail and packages.
- Process financial transactions, including collecting payment,



issuing receipts, and balancing cash.
- Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.
- Maintain a positive and friendly attitude towards guests, colleagues, and management.

Experience & Education Required:
- Bachelor’s Degree in Hospitality Management.
- Proven experience of 2-3 years in a supervisory role with a 5- star hotel such as Oberoi, Taj, ITC, Marriott, Post Card, Hyatt, Hilton and likewise
- Solid understanding of food and beverage service, including wine and spirits knowledge.

Key Skills and Attributes:
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure in a fast-paced environment.
- Robust attention to detail and commitment to delivering high-quality service.
- Flexibility to work shifts, including evenings, weekends, and holiday

📌 Front Office Associate/ GRE/ FOE (Goa Velha)
🏢 Kish Hospitality Consultant
📍 Goa Velha