ROLE SPECIFICATION
Role Title
Program Manager - Business Loan
Employee Interviewed
Reports To
National Sales Head – Business Loans
Company
Muthoot Fincorp Limited
Function/Department
SULB
Location
Spencer Plaza - Chennai
Written By
Approved By (Functional Head)
Date (Written On)
January 2026
ROLE SUMMARY (PURPOSE)
A Asst Program Manager is responsible for planning, developing, and managing the complete Business Loan product. The role focuses on understanding customer needs, coordinating with various teams and ensuring the product meets business goals.
ORGANIZATIONAL CHART
National Sales Head – Business Loans
Assistant Program Manager
KEY RESPONSIBILITIES
- Drive Business from Internal Stakeholders
- Convert business requirements into outputs
- Prioritize features based on business impact and user value.
- Interact with Internal Teams for increasing efficiency (Credit / BPO/ Product)
- Improve conversions from Non-Performing stakeholders.
- Increase Profitability by strategic planning and enhancing operations efficiency
- Streamline MIS reports with real time data
- Co-ordinate with Product for increasing profitability
- Provide various Data cuts with various Analysis to improve business.
-
KEY ROLE DIMENSIONS
- This is a Pan India Individual Contribution role, which requires continuous communication, mostly with senior leaders, Gold Loan Branches, BPO, Credit, Collections and Product Team
-
KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Data analysis and decision-making
- Stakeholder management
- Problem-solving ability
- Focus on Driving results
- Build relationships to deliver outcomes
- Work with cross functional teams
- Training and Development
- Conflict Resolution
-
EDUCATION / EXPERIENCE
- Minimum Qualification: Bachelor’s degree in Commerce or Information technology.
- Nature of Experience: Minimum of 7 years of experience in similar kind of roles with any Banks / NBFC or Fintech organizations with Sales,
📌 Program Manager – Business Loan (Chennai)
🏢 Muthoot Fincorp
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.