Senior Collections (Credit Control) Specialist
- Job Title: Senior Collections (Credit Control) Specialist
- Department: Finance
- Employment Type: Full time
- Reporting To: Group Financial Controller
- Working Pattern: UK time zone–based
- Seniority Level: Senior
- Target Start Date: Immediate
Role Overview
The Senior Collections (Credit Control) Specialist is responsible for managing the end‑to‑end credit control and collections function, ensuring timely cash collection and effective management of customer debt. The role focuses on reducing DSO, applying daily cash receipts, managing aged receivables, and producing accurate reporting for senior management.
This position works closely with Business Development, Account Management, Billing, and Finance teams to resolve disputes, escalate overdue debt, and ensure collections targets are met in line with company policy and IFRS requirements.
Key Responsibilities Collections & Credit Control
- Actively monitor debtor balances to reduce Days Sales Outstanding (DSO)
- Perform daily cash application in the accounting system
- Ensure customer payments are received in line with agreed payment terms
- Conduct regular debtor reviews to maintain consistent credit control standards
- Maintain accurate customer contact and VAT information in the system
Stakeholder Collaboration
- Hold regular meetings with Business Development, Account Management, and senior stakeholders to review key accounts and AR issues
- Partner with the Billing team to resolve account reconciliation issues quickly and avoid payment delays
- Liaise directly with customers to resolve disputes and negotiate payments
Reporting & Risk Management
- Prepare daily collections reporting for the executive team
- Produce monthly aged debt and bad debt provisioning reports in line with IFRS 9
- Analyse AR and collections reports, identifying key trends and risks
- Contribute collections and revenue insights to monthly board pack reporting
Escalation & Complianc
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