Position Summary:
The AV Commissioning & Programming Engineer is a technical resource. A key focus in this role will be commissioning and auditing installation works in a timely manner so that they meet the desired standards of finish quality prior to the handover to the client. The role also includes contribution to technical review of proposals to ensure functionality objectives can be met as well as technical support and response to escalation from the service team.
Undertaking commissioning of all installed systems including but not limited to:
Audio functions (microphones, switchers, audio conferencing, DSP etc)
Video functions (switchers, routers, video conferencing etc)
Control systems (AMX/Crestron, Extron, LAN, RS-232 etc)
Providing succinct and accurate communication to all stakeholders within a project. i.e., status updates, defects, issues and resolutions, forecast timelines
Commissioning duties are defined to include:
Pre-configuration of devices prior to deployment to site.
Remote commissioning for APAC projects
Preparation of documentation and consideration of commissioning practices and philosophies for each project
Configuration and alignment of all devices to industry best practice and company standards
Testing of complete systems / sub-assemblies / sub systems as a functional unit
Field Service Support:
Demonstrate commitment to our customers by solving complex and technically challenging faults
Provision of high-quality customer technical support on customer audio visual systems, with priority to those with SLA’s
Provide onsite service maintenance and fault finding including third party repairs where necessary
Document all service work performed, including client-initiated callouts and preventative service inspections
Provide Service Desk agents with technical support to help report on and close out incidents
Remote commissioning for APAC projects
Review of presales and post sales engineering to ensure buildability and achievement of requi
📌 AV Commissioning (Bengaluru)
🏢 Diversified.
📍 Bengaluru
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