Position Summary

GetixHealth is looking for a high-caliber diversity Healthcare Trainer to support training and development initiatives within the US Healthcare / Revenue Cycle Management (RCM) operations. The ideal candidate will be responsible for delivering process training, improving knowledge retention, and ensuring smooth transition of current hires to operations while maintaining quality and productivity standards

Key Responsibilities :-

• Conduct new hire training for US Healthcare / RCM processes

• Prepare and maintain training materials (PPTs, SOPs, Job Aids, Assessments)

• Facilitate classroom training sessions

• Conduct pre- and post-training assessments

• Track trainee performance during training and nesting period

• Identify knowledge gaps and conduct refresher sessions

• Collaborate with Operations & Quality teams for process updates

• Support floor during transition and provide mentoring/coaching

• Maintain training reports, attendance, and certification records

• Proficiency in training tools and platforms (e.g., MS PowerPoint,



Articulate Storyline, LMS systems, virtual training tools like Zoom/Teams).

Additional Responsibilities :

• Develop and update training curriculum/content based on client-specific guidelines, payer rules, regulatory changes (e.g., HIPAA, CMS updates), and process improvements.

• Deliver specialized training on key RCM modules (e.g., charge entry, eligibility verification, claims submission/editing, denial management, AR follow-up, payment posting, refunds/credit balance).

• Conduct On-the-Job Training (OJT), shadowing, and floor support during nesting/transition phases to ensure smooth knowledge transfer.

• Analyze trainee and team performance data (e.g., quality scores, productivity metrics, error trends) to identify root causes and design targeted upskilling/refresher programs.

• Ensure training compliance with client SLAs, audit requirements, and organizational quality standards.

• Participate in calibration

📌 RCM Trainer (Karnataka)
🏢 Getixhealth
📍 Karnataka