Forward Deployed Engineer – Retail & AI Solutions
Experience: 6+ years | Location: Onsite at client locations (with travel as required) | Type: Full-time
About the Role
Forward Deployed Engineers (FDEs) are senior engineers who embed directly with our retail clients to scope, build, and ship production software — not demos, not proofs-of-concept. You will sit with the client’s business and technology teams, translate ambiguous business problems into working systems, and own what you build from first deployment through stabilization.
This is a hands-on engineering role with a consultant’s context: you will spend part of your week in discovery conversations with merchandising, store operations, e-commerce, and supply chain stakeholders, and the rest writing production-grade code that solves what you heard. AI is central to how we deliver — you will build LLM-powered features and agentic workflows, and you will use AI-assisted development tools such as Claude Code as a core part of your daily engineering practice.
This is not a pre-sales or demo role. There is no sales quota.
Success is measured by working software in the client’s production workplace and the business outcomes it drives.
What You Will Do
- Discover and scope: Embed with retail client teams to understand the real business problem beneath the stated ask — across areas such as e-commerce, POS, order management, inventory, pricing/promotions, and supply chain — and define solutions where no spec exists.
- Build production software: Design and ship full-stack applications and services (Angular front ends, Node.js/TypeScript back ends, REST/GraphQL APIs) inside or integrated with the client’s environment.
- Engineer AI solutions: Build LLM-powered features — retrieval-augmented generation (RAG), agentic workflows, tool/function calling, prompt pipelines — and take them from prototype to production with proper evaluation, guardrails, and monitoring.
- Work AI-natively: Use Claude Code and similar AI-ass