Job Description

• Responsible for establishing the brand and managing the sales and business development activities
• Responsible for overall sales and cross sell targets through building and development of internal team and also maintain adherence to customer satisfaction and profitability metrics.
• Monitor the leads and check for the quality of sourcing and ensure quick conversion of prospects as per the targets set
• Implement and engage in branch promotion activities for establishing the brand and increasing
market coverage.
• The incumbent is required to have a valuable knowledge and understanding of the product market
• Responsible for customer management including all the customer related queries, issues,
grievances and focus on resolving them at the earliest along with other cross functional teams in the branch
• Deploy and ensure adherence by team to effective controls and processes to ensure risks are measured, monitored and controlled on an on-going basis
• Support collections team in assessing delinquency
• Ability to hire and build team
• Willingness to adapt to digital tools and processes

Key Responsibilities:

📌 Cluster Manager (Kosli)
🏢 Unity SFB
📍 Kosli