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Job Description:

FOR INTERNAL USE: Global Job Description- Analyst Customer Service (JG7) Job Code-100204
Business Title: Contract process Analyst
JOB DESCRIPTION: Contract process Analyst
Contract Process Analyst will be part of the Global Legal Service Center (GLSC) and will be instrumental in advancing contract management processes for 3M businesses and functions. This position will report to the GLSC Contracts Work Group Lead and work closely with the Contract Center of Excellence (CCOE) in supporting the contracting process through standardizing support and operations, executing standard operating procedures (SOPs), and performing metrics tracking and reporting.
Contract Process Analyst will support users globally, optimizing the utilization of End-to-End Lifecycle Management Solutions (CLM).



Excellent communication and interpersonal skills are necessary for the Contract Process Analyst to assist users effectively, thus enhancing global consistency and improving contracting experiences. The Contract Process Analyst is critical in maintaining an efficient, organized, and compliant contract management process within the organization.
Responsibilities include
User Enquiries management:
- Actively manage and effectively resolve global user issues for End-to-End CLM Solutions promptly across all channels.

User Access Management, Training & Instruction
- Support recent user onboarding and access management for DocuSign CLM, Evisort and other contracting systems and tools.
- Maintain and update Superuser & CLM Power user lists and related access records as required.
- Ensure guidelines, job aids, and training materials are updated accurately in digital formats and SharePoint.
- Develop comprehensi

📌 Contract process Analyst (Bengaluru)
🏢 3M
📍 Bengaluru