Job Purpose
This role sits within the Qualified Services (PS) AppDev team, which designs, builds and maintains custom Java plugins and workflow extensions that integrate with Gresham's Control reconciliation platform. These client-specific solutions augment the core product to meet individual client requirements and are developed and owned entirely within PS, outside of the core product engineering team. The role is based in Bangalore and operates on a hybrid basis, with typically three days per week in the office.
The Java Application Developer is primarily responsible for the ongoing support and maintenance of solutions built by the AppDev team, working closely with Customer Success to investigate, diagnose and resolve client issues in a timely and professional manner. A thorough understanding of existing platform architectures and a disciplined approach to solution quality, security and stability are fundamental to the role.
Where client needs require it, the Application Developer also contributes to the design and delivery of new plugins and solutions,
managing the development lifecycle from requirements gathering through to deployment. Across both support and development activities, consistent commitment to standards, rigorous testing and clear documentation ensures that all solutions remain robust, adaptable and fit for purpose.
Job Responsibilities
- Maintain and support existing AppDev solutions across their lifecycle, ensuring they continue to perform reliably, meet client requirements and remain aligned with current security and quality standards.
- Serve as a primary technical contact for Customer Success teams, resolving support tickets, troubleshooting client issues through log analysis, sharing knowledge on complex plugin implementations and providing technical training.
- Manage client enhancement requests with professionalism and rigour, gathering complete requirements and delivering high-quality solutions that are built for long-t