Company Overview:
Bluespirit is a leading airport company, providing excellent services to passengers and airlines at Kolkata Airport. Our goal is to create a seamless and comfortable travel experience for all our customers.
Job Description:
We are currently seeking highly motivated and customer-oriented individuals to join our team as Airport Ground Staff. As a Ground Staff, you will be responsible for ensuring the safety and comfort of passengers and providing efficient and friendly service at all times.
Key Responsibilities:
- Greeting and checking in passengers at the airport
- Assisting passengers with their baggage and directing them to their designated gates
- Conducting security checks and screening procedures
- Providing information and assistance to passengers regarding flight schedules, delays, and cancellations
- Handling and resolving customer complaints and inquiries in a professional manner
- Coordinating with other team members and departments to ensure smooth operations
- Maintaining cleanliness and organization of the airport terminal
- Assisting passengers with special needs or disabilities
- Ensuring compliance with all safety and security regulations
- Adhering to company policies and procedures at all times
Qualifications:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Robust attention to detail and problem-solving skills
- Ability to work flexible schedules, including weekends and holidays
- Must be able to pass a background check and obtain necessary security clearances
Experience:
- Previous experience in customer service or hospitality is preferred
- Experience working in an airport or airline industry is a plus
Benefits:
- Competitive salary
- Health insurance
- Paid time off
- Ongoing training and development opportunities
- Employee discounts on travel and other services