Job Description:

Key Responsibilities:
- Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs.
- Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring efficient allocation and timely fulfillment.
- Business Management: Manage a monthly cab spot rental business of ₹25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth.
- Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations.
- Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations.
- Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery.
- Problem-Solving: Identify improvement areas, resolve issues, and implement solutions to enhance service delivery.
- Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs.
- Invoice Management: Ensure accuracy of invoices,



resolving any discrepancies or issues promptly.
- Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
- Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.

Requirements:
- Experience: 10+ years of experience in handling cab vendors, reconciliation, and spot rental cab requests.
- Qualification: Graduate degree from a recognized university Accounting background will be added advantage
- Skills:
- Proficient in Excel (VLOOKUP, Pivot Tables)
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work in shifts and manage multiple tasks
- Other Requirements:
- Ability to work under pressure and meet deadlines
- Solid attention to detail and organizational skills
- Proactive approach to email managemen

📌 Hiring for leading companies (Delhi)
🏢 Acura Solution
📍 Delhi