JOB SUMMARY:
- The Senior IT Business Analyst SAP will provide process and system support to our internal Behr customers in various countries and also provide leadership/mentorship to Junior ITBAs and ITBAs.
- This individual will work closely with Business Analysts in the US and India across functional areas and partner with the business to provide assistance to functional users and act as liaison between the business and technical teams. This includes gathering business requirements, translating them into functional requirements, recommending and implementing solutions by configuring SAP and working with ABAP developers and other technical teams to meet ongoing business needs.
- Must be ready and able to work flexible schedule as needed

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
- Troubleshooting SAP system issues reported by the business users via Service Now Incidents and providing resolutions
- Work closely and effectively with other ITBAs (US and India) and business users among all functional areas and levels of management




- Day to day support of departmental functions for the SD and LE (Logistics Execution) modules; evaluate system requirements and implement solutions; configure, modify and coordinate testing specifically around Master Data Management, Order Management, Handling Unit Management, Transportation (Shipment & SCD).
- Create and provide quality training material and deliver training for user assistance and system usage.
- Work closely with the development team to ensure a timely solution according to the specifications and implementation of business needs.
- Researching and monitoring EDI related issues for sales orders, invoices and ASNs
- Work in collaboration with business and other IT staff to translate business requirements into functional specifications. Produce appropriate documentation and actively participate in the development of technical and workflow solutions.
- Lead & support projects utilizing different Integration tools & technologies.
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📌 Analyst, Sr Business (Pune)
🏢 Masco
📍 Pune