Customer Service Executive
FEMALES ONLY
North GOA
20-30K per month
Work from office
Graduation preferably in Travel and Tourism/ Hospitality.

2-5 years experience in customer relations preferably in from front office or travel agency.

About the role:

As a Customer Relations Executive , you will be responsible for driving online sales for our EVTours. You need to have a positive understanding of the tourism industry in Goa & have a background in the Hospitality industry.

Your key deliverables are to:Driving sales conversion of inbound enquiries on EV tours Hotline and upselling.

Driving Collaborations & partnerships for OTA partners & travel agents.
CRM management

Customer satisfaction management Driving positive reviews and handling grievances.Influencer marketing

Key Skills:

Experience in handling OTAs

Excellent communication skills

Fluent in English and Hindi

Problem solving skills

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