CRM Technology Manager (Bengaluru)

CRM Technology Manager (Bengaluru)

13 Aug
|
Apex Group
|
Bengaluru

13 Aug

Apex Group

Bengaluru

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Summary: The CRM Technology Manager will be responsible for overseeing the implementation, management,



and optimisation of Salesforce and related technology solutions. This role requires a strategic leader with a deep understanding of Salesforce functionalities and the ability to drive efficiency and effectiveness across the organization.

Reports to: Head of Enterprise Applications

Key Responsibilities:
- Manage Salesforce Systems: Oversee the implementation, configuration, and maintenance of Salesforce EcoSystem (Including Xactly/Pardot) ensuring they meet the organisation's needs.
- Team Leadership: Lead a team of CRM specialists, providing guidance, support, and development opportunities.
- Process Improvement: Partner with various departments to identify and implement process improvements, leveraging Salesforce capabilities.
- Project Management: Manage Salesforce-related projects, including system upgrades, current module implementations, and integrations with other systems.
- Stakeholder Engagement: Collaborate with key stakeholde

📌 CRM Technology Manager (Bengaluru)
🏢 Apex Group
📍 Bengaluru

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