· Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .
· Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
· Experience of SAP S/4 HANA Rise on AWS is mandatory
· S4 Certification will be added advantage
· Experience on the following topics in CS module
Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing
Corrective Maintenance Service, Preventive Maintenance Service
Service Contract Management,
Service Monitoring and Analytics
Warranty Claim Management - Customer Claim Processing
Warranty Claim Management - Supplier Recovery Processing
In-House Repair (3XK)
Recurring Services
Service Order Management




Interaction Center Service Request Management
Business Process Requirement GAPs and Analysis
RICEF-W Objects
· Must be proficient in handling Issues/ troubleshooting / support functions.
· Should have experience in building the integration of SAP with applications which are non-SAP.
· Good knowledge on ticketing tools like service now, solution Manager etc.
· Ability to establish and maintain a high level of customer trust and confidence.
· Excellent communication skills.
· Ready to work in 24 x 5 support setting.

📌 SAP CS ..Customer Service Consultant (Hyderabad)
🏢 TCP Corps
📍 Hyderabad