Responsibilities:
- Responsible for receiving customer schedules (Export & Domestic) via EDI, Web Edi, E-mail etc
- On time Deliveries - Customer dispatch planning by close liasoning with concerned departments, mainly Procurement, PPC, Manufacturing & Dispatch
- Providing dispatch intimation to all customers on daily basis and ensuring ASN is sent electronically wherever applicable
- Tracking all deliveries / dispatch consignments and ensure timely in-warding
- Maintaining daily record of transit consignments, ensuring e-way bill norms are met and escalate wherever noncompliance is expected
- Maintain transit stocks & special freights within desired levels
- Prompt reaction to customer changes, fluctuations and queries
- Close communication with all customers, providing regular updates wherever necessary
- Creates, maintains cordial relations with all customers
- Is instrumental in ensuring meeting customer deadlines, crisis management.
- Ensures trouble shooting at any bottleneck during the supply chain process.
- Ensures all legal and statutory requirements are met and adherence to customer requirements
- Organizational Communications and networking
- Collaborates across internal and external agency boundaries to meet common objectives.
- Participates in cross-functional activities to achieve organizational objectives.
- Ensures that important information from management is shared with employees and others as appropriate.
- Ensures that regular, consistent, transparent communication takes place within area of responsibility.
- Works with employees to set and communicate performance standards that are specific and measurable.
- Proactively seeks performance feedback and makes effort to develop own and others performance and learning
- Encourages team to share knowledge and learn from each other
Qualifications:
Graduation , Diploma
The Freudenberg Group is an equal prospect employer that is committed to diversity