Description
Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of Managed Services proposals, contracts and pricing.
· Respond to RFP s, RFQ s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions.
· Develop a deep understanding of Blackbox services capabilities and serve as a Managed Services thought leader and SME across the organization.
· Assist in identifying, developing and rollout of recent, innovative and exciting service offerings.
· Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
· Lead the design and execution strategy for multi-site rollouts, ensuring seamless deployment and standardized configurations across diverse geographic locations
· Architect and oversee network refresh projects,



working closely with clients to modernize legacy infrastructure while minimizing downtime and business disruption
· Drive infrastructure refresh initiatives, including server, storage, and network hardware upgrades, aligned with evolving business and technology requirements
· Define support models and resource planning for Smart Hands services, enabling on-site technical assistance across various customer environments
· Design scalable and flexible frameworks for on-demand support, including SLA-based engagements to handle ad-hoc technical requirements across IT infrastructure domains
· Provide solution leadership for structured cabling projects, covering both copper and fiber, ensuring compliance with standards and optimal network performance.
· Coordinate and deliver detailed Wi-Fi site surveys, including predictive and physical surveys, to ensure optimal coverage, capacity, and performance for enterprise wireless networks
· Plan and manage Access Point (AP) replacement

📌 Solutions Architect (Bengaluru)
🏢 Black Box
📍 Bengaluru