Job Title- Workforce Management Leader

Experience- 10+ years

5 Days Office in Noida.

Job Summary

We are looking for an experienced Resource Manager with deep exposure to IT delivery

environments. The role is responsible for end-to-end resource planning, demand forecasting,

utilization optimization, and stakeholder management across multiple accounts or portfolios.

The candidate should be comfortable working with senior leadership, delivery teams, sales, and

HR to ensure optimal staffing aligned to business goals.

Key Responsibilities

Resource Planning & Allocation

 Own short-term and long-term resource planning across projects, programs, and

accounts

 Align demand forecasts with available capacity and hiring plans

 Ensure optimal utilization of billable and strategic resources

 Manage bench size, redeployments, and release planning

Demand Forecasting & Capacity Management

 Partner with sales, delivery, and finance teams to understand pipeline and forecast

demand

 Translate revenue and project forecasts into headcount and skill requirements





 Identify capacity risks and proactively propose mitigation plans

Stakeholder Management

 Act as a trusted advisor to Cluster Head , Sales & Finance team in terms of Workforce

management

 Support leadership with data-driven insights on utilization, margins, and capacity gaps

 Handle escalations related to resource conflicts and prioritization

Process & Governance

 Define and improve RMG processes, policies, and governance models

 Ensure adherence to utilization targets, billing compliance, and staffing SLAs

 Drive standardization and best practices across accounts and regions

Reporting & Analytics

 Publish regular dashboards and MIS on utilization, capacity, hiring gaps, and attrition

impact

 Provide insights to leadership for decision-making

 Track KPIs such as utilization %, billability, bench aging, and fulfillment TAT

Required Skills & Competencies

Functional Skills

 Robust

📌 Lumiq- Workforce Management Leader (Noida)
🏢 NextHire
📍 Noida