Job Description

Job Title:

MGR - ASM Service

Level:

EX

Function:

Service

Location

Chennai RO
- JOB PURPOSE
- INTERACTION WITH STAKEHOLDERS

Internal

External

Direct

Probiking>Network Planning Development, Probiking>Service, R&D;>2W

Dealership, Customers, Industry Experts

Indirect

Probiking>Sales

Vendors
- JOB REQUIREMENTS

Educational Qualifications

Essential: Engg- Mech || Automobile Engineering, Mechanical Engineering

Preferred Institution: NIT & Equivalent

Desired Qualification: Graduate||Any stream/branch

Work Exp

Min: 3

Max:8

Industry Specification

Automobile, Auto Components, Consumer Durables

Addnl Requirements

NA

Age

Min: 25

Max: 35

Need for travel

80
- KEY COMPETENCIES

Technical/Functional

1. Dealership management

2. Workshop management

3. Total Productivity Management

4. Product technical knowledge

5. Market knowledge

6. Legal knowledge

7. Basics of finance

8. Project management

Behavioural

L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations

5.



KEY RESPONSIBILITIES

a) Dealership profitability

1. Planning and monitoring the achievement of the service targets in the area

2. Execution of primary service network (dealer workshops & branches) and secondary service network (Certified Service Technicians and Power Technicians) expansion activities

3. Identification of service gaps and recommend current dealer workshops/branches

4. Promoting the sales of Bajaj Genuine Spares and Bajaj Genuine Oil

5. Promoting referral sales by providing service support

6. Handholding of dealers for the achievement of customer retention targets and overall dealership profitability

b) Capability building

1. Guiding dealers in the region with respect to monitoring & handling dealer network

2. Identifies training requirements and organizes training for dealership manpower

3. Gather and disseminate market intelligence by keeping track of competitor products as well as services

4. Coordinate wi

📌 ASST MGR (India)
🏢 Bajaj Auto
📍 India