Job Title
Salesforce Engineer II (Hybrid)
Job Description
About the Role
The Salesforce Engineer II will play a key role in designing, developing, and enhancing Salesforce solutions that support Kaplan Singapore’s Student Journey operations.

This role requires strong expertise in Salesforce Education Cloud or the Education Data Architecture (EDA), along with solid hands-on experience in Apex, LWC components, platform events, and external integrations. The successful candidate will collaborate closely with internal stakeholders, vendor partners, and other engineering teams to implement enhancements, ensure system scalability, and deliver creative solutions that align with business goals.

Key Responsibilities
- Design, develop, and enhance Salesforce Education Cloud solutions that align with business and academic processes.
- Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), flows, and platform events.
- Collaborate with external vendors to review, develop, and deploy enhancements while maintaining code quality and compliance with Kaplan’s standards.




- Integrate Salesforce with external systems using APIs, MuleSoft, or custom connectors.
- Support the setup and maintenance of Salesforce data backup, data masking, and security solutions.
- Work closely with the Business Applications team and other developers to plan and deliver roadmap features and system improvements.
- Perform system troubleshooting, issue resolution, and performance optimization.
- Participate in code reviews, technical documentation, and release management activities.
- Stay informed about Salesforce releases, Education Cloud updates, and AI innovations applicable to Salesforce or the wider technology ecosystem.
- Contribute to exploring and implementing AI-driven solutions (inside or outside Salesforce) that enhance student engagement, automation, and analytics.

Required Skills & Experience
- 3-5 years of Salesforce development experience, preferably within the Sale

📌 Salesforce Engineer II (Bengaluru)
🏢 Kaplan
📍 Bengaluru