Job Summary

We are seeking a highly experienced Associate Director –
Transactions & Processing (SME) to lead and optimize the loan onboarding
process for the US region. This role ensures accurate onboarding of complex
loan structures, regulatory compliance, and operational excellence. The
candidate will act as a subject matter expert, mentor junior team members, and
drive process transitions and improvements with full ownership and
accountability.

Key Responsibilities
- Review
and approve loan boarding/funding requests for accuracy and compliance
with US regulations.
- Translate
data from credit approval documents, loan checklists, and contracts into
servicing systems.
- Identify
and resolve discrepancies, rejected items, and data gaps during
onboarding.
- Provide
expert guidance on loan documentation standards, regulatory requirements,
and servicing protocols.
- Collaborate
with Legal, Compliance, Finance, and Origination teams to ensure seamless
onboarding.
- Take
ownership and accountability for KPIs, transition deadlines, and business
outcomes.
- Independently




manage transitions and business processes, ensuring smooth migration of
work from vendors or stateside teams.
- Lead
process improvement initiatives, automation adoption, and workflow
enhancements.
- Generate
audit-ready records, MIS reports, dashboards, and ensure timely
communication with US counterparts.
- Mentor
junior processors, conduct error escalation sessions, and drive best
practices.
- Perform
quality reviews/approvals and coach current hires to meet learning curve
expectations.
- Effectively
manage stakeholders across multicultural teams, ensuring alignment and
transparency.
- Support
TSA exit initiatives (data migration, IT testing, transitions).
- Drive
initiatives on new tools/applications/testing, including Copilot and other
emerging technologies.
- Ensure
documentation/evidencing tasks are maintained and stored diligently, with
zero compliance gaps.

Requirements
Desired Qualifications
- Bac

📌 Associate Director (Bengaluru)
🏢 Embark Services
📍 Bengaluru