Summary:
Performs the installation, repair and preventative maintenance of personal computer and related systems. Assists in determining suitable software to meet user requirements. Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers. May assist Network Administrator.
Duties & Responsibilities:
About VIAVI Solutions.

VIAVI (NASDAQ: VIAV) has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks like those for mobile phones, service providers, large businesses, and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anticounterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play,



and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company to question, to collaborate and to push for solutions that will delight our customers.

Location: Bangalore.
Desktop Support Engineer
Experience: 3-4 Years

Job Description:

• Provides day-to-day technical support to employees, installs, configures, and troubleshoots laptops, workstations, desktop systems.
• Works closely with internal IT Operations to maintain network services and infrastructure when required.
• May be called upon to participate in the development of information technology and infrastructure projects and general IT training.
• Working knowledge of ITIL including the use of service delivery systems such as Service Now.
• Solid communication skills to relate with and convey technical solutions in an understandable

📌 Desktop Specialist 2 (Bengaluru)
🏢 Viavi Solutions
📍 Bengaluru