Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes excellent pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries,



and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

Operational Excellence:
- Oversee day-to-day operations of the spa, including staff management, guest services, and facility maintenance.
- Ensure the spa meets and exceeds quality standards, adhering to Fairmont’s policies and procedures.
- Assist in developing and implementing spa protocols, ensuring all services and treatments are delivered to the highest standards.

Guest Experience:
- Foster a warm, welcoming environment for guests, providing personalized service and addressing any concerns or special requests.
- Assist in creating and maintaining a unique and memorable spa experience, tailored to individual guest needs.

Staff Management:
- Support in recruiting, training, and supervising spa staff, ensuring they are well-equipped to deliver exceptional ser

📌 Assistant Manager, Spa, Wellness (Mumbai)
🏢 AccorHotel
📍 Mumbai