FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Job Title
Associate Director – MDM, Customer 360, Reference Data & Data Remediation

Value Proposition
The Associate Director – Enterprise Data & Analytics will serve as a key leader, responsible for driving data remediation, data quality,



and control initiatives that support Finance and Regulatory Reporting across the bank. This leader will manage a growing team and play a critical role in strengthening enterprise-wide data governance, improving data quality, and enabling trusted data for high-impact business and regulatory outcomes. This role requires a robust mix of data expertise, relationship-building, operational rigor, and the ability to partner across global teams. The Associate Director will work closely with Finance, Regulatory Reporting, Data Governance, Technology, Architecture, and Operations to identify data challenges, prioritize remediation initiatives, and advance the bank’s data maturity.
Job Details
- Position Title: Associate Director-ED&A;
- Career Level: L3
- Job Category: Vice President
- Role Type: Hybrid
- Job Location: Bangalore
- Shift Timing: 2:00pm to 11:00pm IST

Role Summary

The AD will own end-to-

📌 Associate Director (Bengaluru)
🏢 First Citizens India
📍 Bengaluru