Job description
Job Title: Customer Success Associate
Process - PhonePe Motor Insurance/Life insurance
Work Mode: Work From Office
Preferred candidates - Freshers with excellent Communication
Experience - Insurance Background & Any kind of Sales
Location - Pune(Kharadi)
Salary:
₹28,500 CTC to ₹40,000 per month CTC.
Job Description:
PhonePe is looking for energetic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply
Key Responsibilities:
- Handle customer queries and provide accurate information regarding PhonePe services.
- Ensure customer satisfaction by resolving issues effectively and efficiently.
- Maintain a professional and empathetic approach while interacting with customers.
- Adhere to quality and compliance standards during customer interactions.





Required Skillset:
- Excellent communication skills in both English and Hindi.

Qualifications:
- Graduate from any field.

Interview Process:
- HR Round
- Versant 6 Certified
- Written Assessment
- Operations Round
- Client Round

Experience:
- Open to both freshers and experienced candidates.
- Preferred: Candidates with insurance experience and sales acumen.
- Minimum 6 months of Life Insurance experience is an added advantage.
- Knowledge of Mutual Funds and ULIP Plans is beneficial.

Shift Details:
- Rotational Shift
- 6 days working.

Benefits:
- Provident Fund

Schedule:
- Day shift
- Morning shift

Work Location: In person

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