Job Description
(Network Desktop Support)
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Job Summary
We are looking for an Infrastructure administrator to join our team in India. The successful candidate will provide technical support to end-users, ensuring effective resolution of desktop-related issues. This role presents an excellent opportunity for a proactive individual to work with multiple technologies and grow within the company.
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Key tasks include:
- Respond to JIRA help desk tickets and provide timely technical support to end-users in person, Teams, or via remote tools.
- Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals.
- Install, configure, and maintain operating systems (Windows, Linux, macOS) and productivity software (Microsoft Office, Developer Tools
- Perform routine maintenance tasks such as system updates and patches
- Set up and deploy new Laptops/Desktops,



ensuring proper hardware and software installation.
- Assist in managing user accounts, permissions, and access rights via Active Directory
- Maintain inventory of hardware and software assets, including tracking and disposal.
- This is an excellent opportunity for an individual who enjoys working in a latest technology driven & challenging environment. We encourage our staff to innovate both in terms of technology and the process of delivering high quality solutions in a timely manner.

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Requirements:
The ideal candidate will have 3yrs experience of Desktop/Network support with strong technical, analytical, interpersonal, problem solving and communication skills.
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📌 Network Support (Pune)
🏢 Cerillion Technologies
📍 Pune