JOB DESCRIPTION
Project Coordinator – Oracle C2M
Experience
10–12 years in Utilities Domain, with Oracle C2M, CC&B;, MDM knowledge
Location
Onshore – based in Jordan, working directly with Jordanian customers
Languages
Arabic (mandatory, fluent) and English
Role Overview
We are looking for an Arabic-speaking Project Coordinator with strong functional knowledge of Oracle C2M, CC&B;, and MDM within the Utilities industry. The candidate is to be based onshore in Jordan and serve as the primary interface between Jordanian customer stakeholders and the project implementation team. The coordinator will manage day-to-day customer communication directly in Arabic, track project activities, and ensure timely execution across the implementation.
Key Responsibilities
- Serve as the onshore point of contact in Jordan, communicating directly with customer stakeholders in Arabic.
- Lead and coordinate customer meetings, workshops, demos, and follow-up sessions conducted in Arabic.
- Capture customer requirements, issues, decisions, and action items accurately.




- Route customer queries to the relevant implementation team members and ensure timely responses.
- Coordinate with Oracle C2M functional, technical, integration, data migration, and testing teams.
- Convert customer discussions into explicit action items and track them through to closure.
- Identify delays, blockers, and dependencies, and escalate to the Project/Delivery Manager as needed.
- Use working knowledge of Oracle C2M to follow customer requirements, business processes, and implementation dependencies.
- Support requirement gathering, SIT, UAT, training, cutover, and go-live activities.
- Maintain action item, issue, risk, and decision trackers, and prepare regular status reports.

Required Skills & Experience
- Fluent in Arabic (spoken and written) — mandatory for direct customer interaction.
- Working functional knowledge of Oracle C2M, preferably from prior C2M implementation projects.
- 10–12 years of experience in

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