Description

Job Description

Identified Candidate will act as a Cloud HCM technical SME by possessing broad knowledge and deep domain experience within the Oracle HCM Suite (Global HR, Recruiting, Perf/Goals, Comp, Talent). The candidate will be an individual contributor with the ability to interact with a global support team of functional leaders, business partners, technical experts on day-to-day production support, enhancements, quarterly patch releases- upgrades testing, issue resolution. He / She will work collaboratively with Onshore and Nearshore Oracle Cloud Project/Support teams which include Roll-out, Upgrades, Development and Support.

Responsibilities
- Production support project experience – understanding AMS Ticketing process (Issue Management/Problem Management/Bug-fixing/Change Management), deployment process, Upgrades testing etc.
- Should be able to interact with both offshore and onshore client engagements which involves implementation/support of Oracle HCM Cloud modules.




- Overall 8+ years of ERP implementation experience with minimum 4+ years of Hands-on Experience with Oracle HCM functional (Recruiting, Perf/Goals, Comp, Talent)
- Cloud Technical expertise with Oracle Cloud Human Capital Management in two or more of the following modules: Core HR, OTL, Recruiting (Fusion), Benefits, Performance Management, Goals, Talent Management.
- Responsible for resolving production tickets, patch testing, Change requests. Also responsible for requirement analysis and documentation of the respective Oracle environment including engagement with the Oracle customer, Oracle CSI partner and developer base. Technical l Analysts shall have 3-4 hours of overlap with the Client’s Oracle Team (US Time Zone
- Working collaboratively on configurations, bug-fixes, quarterly patch testing and quality assurance prior to change deployment of the respective Oracle workplace in compliance with established standards.
- Working collaboratively on managing the System Admin

📌 Manager/Team Lead- Fusion HCM Technical (Telangana)
🏢 The Hackett Group
📍 Telangana