Position: Business Excellence & Engagement Coordinator(s)
Locations: Delhi and Mumbai
Position Purpose
The purpose of the job is to manage tasks under Business Excellence function in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and external stakeholders and carry out administrative duties which will be both in field and office-based.
Duties and Responsibilities
- Maintain consistent communication with hospitals, healthcare providers, distributers, dispensing providers, patients, charities, and any other relevant stakeholder.
- Maintain positive feedback from the stakeholders.
- Increase Satisfaction of physicians. Ensure that Axios scope of work is clearly communicated and understood among stakeholders.
- Communicate with all the stakeholders on behalf of the Axios, when needed. Liaise with Axios Regional and HQ Teams as needed.
- Overseeing and managing the development of material, ensuring accuracy and compliance with regulations.
- You'll collaborate with cross-functional teams, to create materials,
medical education materials, and conference presentations.
- Ensure that eligible patients are referred in the program(s) in a timely manner and in accordance with the project workflow and timelines.
- Ensure that current patients receive their drugs quickly and efficiently.
- Prepare timely monitoring reports (monthly) with patient numbers of referrals and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in “real time” as patients proceed through the program(s)
- Maintain and update electronic program files, including patient and quality assurance data
- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a explicit understanding of how to collect and report safety data
- Reporting any adverse events/product complaints as per client’s requirements
📌 Business Excellence (Mumbai)
🏢 Axios International
📍 Mumbai
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