Bluespirit is a leading aviation company based in Bengaluru, Karnataka, India. We specialize in providing top-notch services in the aviation industry, including ticketing, ground handling, and cargo services. Our team is dedicated to providing exceptional customer service and creating a seamless travel experience for our clients.
Job Overview:
We are currently seeking a highly motivated and customer-oriented Ticketing Executive/ Airport Ground Staff to join our team. The ideal candidate will have a passion for the aviation industry and possess excellent communication and organizational skills. As a Ticketing Executive/ Airport Ground Staff, you will be responsible for providing efficient and friendly service to our customers, ensuring a smooth and hassle-free travel experience.
Key Responsibilities:
- Process ticket reservations, changes, cancellations, and refunds accurately and efficiently
- Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner
- Assist passengers with check-in, boarding, and baggage handling procedures
- Coordinate with other departments to ensure smooth operations and timely departures
- Handle cash and credit card transactions in accordance with company policies
- Maintain accurate records and reports of ticketing transactions
- Keep up-to-date with airline policies, procedures, and industry trends
- Adhere to all safety and security regulations at all times
- Collaborate with team members to achieve company goals and targets
Qualifications:
- High school diploma or equivalent
- Previous experience in the aviation industry is preferred
- Excellent communication and customer service skills
- Solid attention to detail and organizational skills
- Ability to work in a fast-paced and dynamic environment
- Proficient in using computer systems and software
- Must be able to work flexible hours, including weekends