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Role: Account Manager

What you must know?

We are looking to hire an Account Manager for to be able to meet & exceed revenue targets, building & maintaining a rapport with customers (relationship building) person.

Roles & responsibilities

· End 2 End Ownership of Accounts and ability to meet/exceed financial and unit sales goals through upsell & cross-sell.

Work closely with customer success team to generate opportunities within the pool of customers assigned & meet revenue goals.

· Provide inputs to the product/marketing on innovative ideas to increase brand recall and sales.

· Measure and analyze existing accounts for opportunities to improve the customer experience.

· Drive market analysis and provide recommendations for expansion within market segment.

· Have the obsession to drive a better customer experience through everything that we do here at Screen Magic by maintaining relationships with customers by regular interactions.

· Thrive Together - be a team player. Work closely with cross-functional teams to ensure an exceptional customer experience.





· You should be familiar with modern productivity and analytical tools.

· Maintains qualified and technical knowledge by organizing training & on-boarding sessions for clients.

· Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth in-turn reduce churn.

· Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering.

· Work with customers to ensure they are leveraging Product solutions effectively and finding value in our services.

What will qualify you for this role?:

Essential:
- 5-8 years of experience in handling key accounts.
- Proven experience in handling account management role.
- Good command over language & communication.
- Email writing skills.
- Team player.
- Strategic thinking & pro-active approach.

Desired:
- Experience in working with CRM’s (Salesfo

📌 Account Manager- EMEA/APAC (Pune)
🏢 Beyondcc:
📍 Pune