Job Title: IT Manager (Linux | VoIP | Cloud)
Location: Ahmedabad
Experience: 5–10 Years
Industry: Product-Based IT Company (Telecom / VoIP / Cloud Solutions)
Job Summary:
We are hiring an experienced IT Manager to manage and optimize our cloud-based and Linux infrastructure. The role requires robust expertise in VoIP technologies, system performance, and high-availability environments to ensure seamless delivery of telecom and software products.
Key Responsibilities:
- Manage and maintain Linux servers and cloud infrastructure (AWS/Azure/On-Prem)
- Monitor system performance and ensure 99.9% uptime and availability
- Implement and manage security measures (Firewall, VPN, SIP security)
- Handle deployment, scaling, and optimization of IT infrastructure
- Lead the IT team and ensure smooth internal and client coordination
- Ensure SLA compliance and quick incident resolution
- Troubleshoot issues related to VoIP, Dialer, and Contact Center solutions
- Maintain backup, disaster recovery, and failover mechanisms
- Collaborate with DevOps and development teams for product releases
Required Skills:
- Strong knowledge of VoIP protocols (SIP, RTP)
- Hands-on experience in Linux Administration (Ubuntu, CentOS, RHEL)
- Experience with MySQL / MariaDB
- Solid understanding of Networking (TCP/IP, NAT, QoS, VPN)
- Experience with monitoring & logging tools (Nagios, Zabbix, Grafana, etc.)
- Strong leadership and team management skills
- Excellent problem-solving and analytical abilities
- Client communication and escalation handling
Documentation & Compliance:
- Maintain proper documentation including:
- Network diagrams
- SOPs and runbooks
- Ensure compliance with:
- Data security standards
- Industry regulations
Preferred Qualifications:
- Experience in multi-server and high-availability environments
- Certifications such as RHCE / RHCSA / CCNA
- Experience in product-based IT or telecom company
Key Competencies:
- Leadership & Decision Making
- Time Management & Multitaski
📌 IT Manager (Ahmedabad)
🏢 Elision Technologies
📍 Ahmedabad
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