Role: Client Relationship Manager (Tax and Finance Focus)
Location: Mumbai or Gurgaon
Reporting To: Leadership team
Role Type: Full time
We are seeking dynamic Chartered Accountants (CAs) or MBA Finance professionals to join us as Client Relationship Managers, working with some of the worldâs largest corporations to redefine their financial processes. This role combines relationship management, business analysis, and strategic solutioning, with the goal of driving client satisfaction and product innovation.
Key Responsibilities
1. Relationship Management:
⢠Partner with client tax and finance teams, spending time onsite to understand their challenges and build strong, trust-based relationships.
⢠Act as a trusted advisor, ensuring exceptional service and satisfaction.
⢠Represent Finkraft.ai as a thought leader in GST and financial automation.
2. Business Analysis and Solutioning:
⢠Analyze client AS-IS processes to identify inefficiencies and pain points.
⢠Propose tailored solutions leveraging Finkraftâs technology to optimize GST compliance and credit.
⢠Provide structured feedback to product teams in Bangalore to drive product refinement and innovation.
3. Farming and Hunting:
⢠Farming: Drive deeper engagement with existing Fortune 500 clients, identifying opportunities to upsell or cross-sell additional solutions.
⢠Hunting: Engage with prospective clients to expand Finkraftâs footprint in large enterprises.
4. Collaboration:
⢠Work closely with cross-functional teams, including sales, product, and engineering, to ensure seamless client experience.
⢠Partner with clients to ensure smooth implementation and adoption of Finkraft solutions.
5. Strategic Execution:
⢠Deliver strategic insights to internal teams on market trends and client needs.
⢠Actively participate in client review meetings and negotiations, representing Finkraftâs value proposition.