Description
Milestone is looking for a highly skilled Senior Solutions Engineer to support our Presales team across the India West region. Based in Mumbai, you will serve as the technical expert for complex sales opportunities, working closely with customers, partners, and internal stakeholders to design scalable video surveillance solutions and drive successful business outcomes.
This role combines technical consulting, solution architecture, and partner enablement. You will also mentor Solution Engineers, promote technical best practices, and contribute to the growth of our partner ecosystem across the territory.
This position is responsible for supporting Milestone's business across the India West region and any additional territories assigned by the Presales Manager or Sales Director.

As the Senior Solutions Engineer, your primary responsibilities will include:
Technical Presales & Solution Design
- Lead technical discovery sessions to understand customer requirements and business challenges.




- Design end-to-end video surveillance solutions and develop solution architectures for complex opportunities.
- Deliver technical presentations, product demonstrations, Proof of Concepts (PoCs), and solution workshops.
- Support the sales team during customer engagements by providing technical expertise throughout the sales cycle.
- Prepare technical proposals, solution designs, project sizing, calculations, and responses to tenders and RFPs.

Customer & Partner Enablement
- Build trusted relationships with customers, distributors, system integrators, and channel partners.
- Conduct technical training, certification workshops, and enablement sessions to strengthen partner capabilities.
- Provide technical guidance throughout solution deployment planning and validation.
- Represent Milestone at customer events, exhibitions, and industry seminars.

Technical Mentorship
- Mentor and coach Solution Engineers by sharing technical knowledge, reviewing solution designs, and prom

📌 Senior Solutions Engineer, India West (Mumbai)
🏢 Milestone systems
📍 Mumbai