About Nue.io
Nue is the AI-powered revenue architecture platform that unifies CPQ, billing, and revenue lifecycle management into a single system. It enables companies to simplify complex pricing, automate monetization, and gain full control over how they generate and scale revenue. Working with customers such as OpenAI, Chilipiper, Glean, HootSuite, and Mews. Nue helps sales, operations, and finance teams gain revenue acceleration, operational efficiency and revenue controls at speed and scale.
Why You’ll Love This Opportunity You have a passion for building relationships and solving customer problems. You are looking for an chance to learn new things and to collaborate across engineering, sales and customer teams to resolve complex use cases. You enjoy solving complex business problems across a broad range of use cases. You are a strong advocate for the customer and ensure a high level of customer satisfaction. Job Role and Responsibility We are seeking a Technical Support Engineer to provide world-class technical assistance to our customers. In this role,
you will troubleshoot complex issues, assist with integrations, and ensure customer success by resolving technical problems efficiently. You will work closely with engineering, product, and customer success teams to deliver an exceptional support experience. Key Responsibilities ❖ Be the initial point of contact for customer issues. ❖ As a Technical Support Engineer for our clients, you will play a crucial role in ensuring their success and satisfaction with our products ❖ Troubleshoot, analyze, and resolve complex and technical issues while delivering exceptional support in a timely manner. ❖ Solve issues with Salesforce custom flows, custom fields, data, reporting, and workflows. ❖ Analyze issues with Nue data, integrations and product functionality. ❖ Provide Salesforce and Nue best practices. ❖ Provide support via Slack, phone or Zoom to Nue customers. ❖ Become an expert on the product domain from both
📌 Technical Support Engineer (Pune)
🏢 Nue.io
📍 Pune