Description
Solutions Architect
Job Summary:
As a Solutions architect, you will lead the design of innovative AV system solutions tailored to meet our customers’ unique needs, fostering deep customer engagement throughout the process. You will work closely with customers to understand their requirements, translating their vision into technical solutions that enhance their operations and create value. By acting as a trusted advisor, you will not only design systems but also contribute to thought leadership by offering insights into emerging AV technologies and industry trends that can shape future customer strategies.
Description
· In this role, you will be a key player in supporting the Sales team during the quoting process and guiding the CAD team for accurate system designs. Your ability to communicate complex technical information in a transparent and engaging way will strengthen customer relationships, drive loyalty, and demonstrate your thought leadership in the AV industry.



Your expertise will influence both immediate project success and the long-term technology strategies of your clients.
· Key Responsibilities:
o Collaborate with the sales team during customer site visits to conduct in-depth needs analyses, ensuring a deep understanding of customer objectives and challenges.
o Partner with customers to construct a Statement of Work (SOW) that not only meets technical requirements but also reflects a broader strategic vision for their AV needs, providing expert insights into system capabilities and industry trends.
o Lead the development of detailed Bills of Materials (BOMs) that align with customer expectations, ensuring that solutions are designed with foresight and scalability in mind.
o Ensure continuous engagement with the customer throughout the project lifecycle, providing guidance on evolving technologies and best practices to enhance their long-term AV strategy.
o Act as a thought leader in customer meetings, presenting innovative AV solutions and industry

📌 Solutions Architect (Bengaluru)
🏢 Black Box
📍 Bengaluru