- Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.
- Implement and support recent and existing customers on Microsoft Azure Active Directory.
- Act as a liaison between customers, sales, service engineering teams, and support.
- Ability to oversee the complex problems/incidents and accordingly act on escalations.
- Technical point of escalation to the Cloud Support and Engineering teams; resolvingcustomer issues, working in collaboration with partners across the business, as required
- Lead tasks relating to system architecture enhancements, problem management,process improvement, reporting, and customer infrastructure.
- Ability to Timely deliver Project Milestones within committed timeline.
- Ability to contribute to overall business growth.
📌 Managed Service Provider (Mumbai)
🏢 IFI Techsolutions
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.