JOB PROFILE Department
Human Resources
Function
Human Resources Position
Manager / Senior Manager Band
M / M1 Location
Mumbai, Ahmedabad , Jaipur, Indore Reporting To
Zonal Head Our Vision
To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs. HDFC ERGO as an Employer
•
We believe in Sensitivity
•
We drive Excellence
•
We uphold Ethics
•
We bring Dynamism About HDFC ERGO General Insurance Co. Ltd.
HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from motor, health, travel,



home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and cutting-edge products to its customers Key Roles & Responsibilities
• Develop and conduct sales, product, soft skill and process trainings modules for employees and
channel partners in English, Hindi and vernacular language
•
Design and conduct employee training sessions aligned to vintage, productivity levels, zonal needs,and monthly learning themes based on capability needs, topics, and productivity insights in consultation with business teams and academy team
•
Prepare agent training calendars customized by cohort and training priorities.
•
Maintain and update training trackers, daily dashboards, and online attendance records.
•
Plan, review, and refine monthly training schedules through a

📌 Senior Manager (Indore)
🏢 HDFC ERGO General Insurance
📍 Indore