Job Description

Key missions of the position:
Field Service Site Engineer - AMC is responsible for managing Maintenance contracts at designated railway
sites with a focus on achieving execution targets, safety of man & Machines, deliver contractual commitments,
Customer satisfaction, ensuring reliability of the product & services in strong co-ordination with team &
customer.

Main responsibilities:
- Manage & execute Maintenance contracts of the designated site ensuing timely service delivery, delivering contractual commitments and compliance with safety and quality standard.
- Resolve customer issues with robust collaboration and ensure customer satisfaction.
- Spares & inventory management.
- Ensure feedback of field experience at all stages to improve reliability of the products
- Periodic reporting of the open points of Customer and follow ups till the action is closed
- Manage and execute technical warranty activities including fault diagnosis, component replacement, and Customer NCR closure




- Support during the commissioning of the Product/System on train and Locomotive and Support field validation and endurance trials of new components and retrofits. If any in his location
- Train and guide site technicians on AMC procedures, documentation, and technical updates.
- Maintain safety, regulatory and contract related documentations at site for audits & renewals.
- Ensure adherence to Wabtec safety standards, promote a safety-first culture across the teams
- Own Payment collection in coordination with commercial team

Education/Training:
- Bachelor’s degree in Mechanical/Electrical/Electronics

Professional Experience:
- 4 to 6 years of experience in a similar role preferably in railway field with team handling.

Competence:
- Strong coordination, documentation, and communication skills
- Strong analytical skills, Flexible attitude to work in changing environment
- Ready to travel if required
- IT literate and fully conversant with all Microsoft Office applicatio

📌 Site In charge (Hosur)
🏢 Wabtec
📍 Hosur