The candidate will be responsible for verifying and automating several CRM flows and data as requested by
different user groups in the company. This is a cross-functional responsibility involving Customer Care, Sales, and
Marketing groups. Successful candidates will have the ability to understand major systems architecture and
technologies and excellent debugging technique. At the same time, the candidate will be able to own the
deliveries of one of our Sprint teams, as per the Scales Agile concept.
Main Responsibility and Activities:
• Analyzing requirements to prepare effective test plans and test cases, working with Product Owners on
required clarifications and with developers on understanding actual development.
• Generate quality reports and dashboards internally with the team and for leaders and PMs that present
project status or Ad-Hoc.
• Generate a sense of knowledge sharing within the team, by providing an example.
• Responsible for testing CRM functionalities, automations, data, and processes, recent or existing.
• Design,
develop maintain and execute automated test scenarios.
• Seeking ways to improve the testing process as well as communication with stakeholders.
• Exploring, analyzing and reviewing user stories for validity and feasibility.
• Collaborate closely and liaise with project teams in other parts of the world.
• Execute all levels of testing (System, Integration, and Regression).
• Detect and track software defects and inconsistencies.
• Communicate findings to technical and non-technical colleagues.
• Provide timely solutions to meet tasks and project timelines.
• Identify technical workarounds to facilitate quality execution.