Admission Counsellor
Be part of a team that is enthusiastic and passionate about Professional Course that changes a Graduates life. Your work will definitely have a positive impact on both educators and students.
In this role, you will reach out to potential customers from various backgrounds who are looking to pursue professional courses for a better career.
You will be responsible for :
- Interact with leads via inbound and outbound calls or the Internet for the purpose of converting leads into confirmed applications across the globe.
- Maintain a constant communication channel with leads through phone, email, chat and social media during the pre and post-sales processes
- Achieving the weekly targets in a high pressure performance driven competitive environment.
- Maintain a detailed database of all the interactions with the leads and provide constant feedback to the Team Lead in order to optimize lead closure
- To develop and maintain a positive working relationship with the students from countries all over the world
- Complete KRA’s/Daily tasks & milestones allocated by the Team Lead
- Constantly identifying potential to upsell to existing clients through giving the best post sales service
What are we looking for?
- Excellent written and spoken communication skills (English proficiency)
- Exceptional communicator and influencer who can deliver excellent sales pitch
- Result driven with experience of extremely target centric job
- Strong sales bent of mind, in order to understand and effectively communicate what ITLH is offering to its prospective students and close applications
- Approachable and vibrant personality
- Individual passionate about driving a change in education space
- Have a knack for incentive-driven sales
- Ability to approach any situation with patience and very solid empathy
- Self-learners with high grasping ability
- Passion to deliver the highest levels of customer service at all times
- Must be a team player with the ability to work ind