We are having an urgent opening for the position of Course Counselor for a reputed company at the Mumbai (Santacruz East) location.
Job Description:
We are looking for a dedicated Course Counselor to join our team. As a Course Counselor, you will play a crucial role in guiding prospective students towards making informed decisions about their career paths in the agile fitness industry. Your role will include handling inquiries, conducting one-on-one counselling sessions, and surpassing admission targets.
Key Responsibilities:
- Engage with prospective students, providing them with objective information about our courses and addressing their queries over phone calls or in-person meetings.
- Conduct Course Counseling Sessions, including school tours, to provide detailed information about the school and courses we offer.
- Provide prospects with answers to all of their questions and concerns, and facilitate communication with K11's domain experts when necessary.
- Maintain regular follow-up communication with prospects, focusing on resolving queries,
providing solutions, and offering relevant information.
- Collaborate with the Sales Team, actively participating in periodic meetings to discuss strategies, share insights, and contribute to the team's success.
- Stay up-to-date on new developments and improvements to our products and services.
- Prepare and submit daily reports and End reports to evaluate individual and team performance.
- Embrace feedback and participate in audit sessions conducted by the response quality assurance department to improve skills and performance.
- Attend training sessions and refresher programs to enhance your understanding of our courses and stay updated with industry trends.
Candidate Profile:
- Excellent communication and co-ordination skills: You should have strong counseling proficiency and the ability to understand and address the needs, aspirations, and concerns of prospective students. By offering guidance
📌 Course Counselor (Mumbai)
🏢 DC Consultants
📍 Mumbai
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