As the Project Manager, you will be the driving force behind the execution of the company’s most critical strategic initiatives. This is a high-impact leadership role requiring a unique blend of technical literacy and business acumen. You will act as the primary bridge between our Sales/Distribution channels and the IT and Cross-functional teams, ensuring that technology solutions and operational shifts directly translate into business growth and agent productivity
Key Responsibilities:
1. End-to-End Project Governance
* Lead the planning, execution, and delivery of high-value IT (Digital transformation, UI/UX, Core Systems) and Non-IT (Product launches, Regulatory changes, Process re-engineering) projects.
* Define project scope, KPIs, and milestones in alignment with the Associate Director and executive leadership.
* Manage project budgets, resource allocation, and risk mitigation strategies.
2.
Strategic Interfacing & Stakeholder Management
* Bridge Sales & IT: Translate complex sales requirements (e.g., lead management tools, AI based sales kits) into transparent technical specifications for the IT team.
* Cross-Functional Orchestration: Act as the central point of contact between Sales, Underwriting, Actuarial, Finance, Legal, and Marketing to ensure seamless project integration.
* Manage expectations of senior leadership through transparent reporting and proactive communication.
3. Solution Delivery & Optimization
* Oversee User Acceptance Testing (UAT) from a business perspective to ensure IT deliveries meet the "ground reality" of the sales force.
* Identify bottlenecks in the existing life insurance value chain and propose project-based solutions to enhance efficiency.