Your Role
We are looking for an IT Systems Administrator to own and improve day-to-day IT operations across cloud services, identity, endpoint devices, and cybersecurity controls. You will manage AWS infrastructure basics, Microsoft 365 services, Microsoft Entra ID (Azure AD) identity and access, Windows PCs, and Ubuntu/Linux laptops. You will also implement and administer Mobile Device Management (MDM) and help establish and enforce practical cybersecurity policies and best practices across the company.

This is a hands-on role requiring solid troubleshooting skills, structured documentation habits, and the ability to balance user support with system reliability and security.
What You’ll Do
IT operations & user support
- Provide Tier 1–2 support for employees across hardware, OS, identity/login, network access, and SaaS tools.
- Provision, onboard, and offboard users (accounts, groups, device enrollment, licenses, access rights).
- Maintain IT documentation (runbooks, onboarding/offboarding checklists, asset records, system diagrams).




- Manage IT vendors and service providers as needed (ISPs, equipment suppliers, security tools).

Microsoft 365 administration
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint/OneDrive, and core admin settings.
- Manage licensing and service configuration aligned to business needs and cost control.
- Implement and monitor baseline security controls (e.g., MFA, security defaults/conditional access, mailbox security, secure sharing).
- Support email deliverability, domain/DNS records (SPF/DKIM/DMARC), and collaboration settings.

Microsoft Entra ID (Azure AD) / Identity & Access Management
- Administer Microsoft Entra ID tenant configuration, users/groups, role-based access controls, and identity lifecycle.
- Implement access policies such as MFA, Conditional Access, device compliance requirements, and least-privilege access.
- Manage SSO integrations for SaaS applications and troubleshoot authentication

📌 IT Systems Administrator (Bengaluru)
🏢 eternal.ag
📍 Bengaluru