About this role:
Wells Fargo is seeking an Associate Operations Processor.
In this role, you will:
- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
Required Qualifications:
- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Performs a variety of operational tasks for the low to moderately complex processes or functions.
- Takes accountability for entire process from receipt of work to resolution and closure.
- Tasks require coordination of information among various operational areas and customers. Uses multiple online systems.
- Duties may include - receiving and reviewing incoming work,
contacting appropriate resources as needed, entering transactions RIDS application, verifying with accuracy, resolving complex customer/client requests using multiple resources and records.
- Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
- Exercises some judgment within guidelines.
- University degree in Business, Commerce, or any other discipline
- 0 to 1 year of experience in banking/Financial Services
- Alphanumeric data entry experience
- Excellent typing skills with accuracy of >=98%
- Solid analytical skills with eye to details
- Strong communication skills both written and spoken.
- Flexible with working in US operational hours i.e., India night shift.
- Part of Electronic & Commercial Services (E&CS;/ECS) under Payment Operations.
- Responsible for processing payment-related documents such as Che