Job Description:

Position Title: Senior Manager – Learning & Development

Reason for Hiring

Growth-driven role to support the expansion of language, culture, and soft-skills training verticals. The position requires a senior leader who can own end-to-end training delivery, strengthen quality frameworks, and drive revenue through strong client-facing engagement.

Reporting Structure

Reports to: MD / CEO (Varun)

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Weekly 1-on-1 reviews

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Monthly leadership reviews

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Ongoing coordination with Operations, Sales, and Employer Partnership teams

Key Business Objective

To design and implement a structured, outcome-driven Learning & Development system aligned with client expectations and business development requirements.

Key Responsibilities & Milestones

First 30 Days

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Audit existing training systems, faculty quality, and delivery workflows

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Meet employer partners to understand expectations and feedback

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Establish structured client-facing reporting mechanisms

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Create a 90-day training and technology integration roadmap

First 90 Days

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Launch enhanced training modules (Language, Culture & Soft Skills)

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Introduce technology/AI-enabled tools to improve learner experience and trainer productivity

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Run a pilot cohort with measurable learning outcomes

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Present progress updates to clients and support business development pitches

First 180 Days

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Scale training delivery aligned with the BD pipeline

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Build AI-enabled assessments and certification frameworks

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Consolidate platforms into a unified training technology stack

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Reduce operational workload by 20–30% through automation

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Represent the organization in employer audits and onboarding sessions

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Support BD teams with proposals and hiring of senior instructors

Long-Term Vision (12+ Months)

Build a fully operational, data-driven L&D; and Client Success vertical delivering measurable learner outcomes, improved margins, and solid employer trust.

Team & Stakeholder Management

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Language trainer

📌 Senior Manager – Learning (Mumbai)
🏢 RECEX
📍 Mumbai