Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking recent ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Job Summary
Designs and optimizes digital services to meet user requirements. Collaborates with cross-functional teams to ensure seamless integration of digital solutions. Analyzes system performance and implements improvements to enhance functionality.
Key Areas of Responsibility
• Defines functional specifications for digital service creation and management.
Coordinates with development teams to translate requirements into technical solutions.
• Conducts UAT and validation of digital services to ensure compliance with business needs.
• Acts/Resolves on the observations emerging from digital service performance and proposes enhancements for continuous improvement.
• Documents processes and maintains up-to-date records of functional design changes
• Provides training and support to end-users on new or updated digital functionalities.
• Contribute to functional and domain knowledge and skills to the team to turn user stories into working software and optimize business experience.
• Translates business requirements into IT solutions to optimize business experience.
• Analyse & solve problems to ensure complex issues are resolved efficiently within the governance framework.
• Proactively share knowledge and experiences in focus groups, with co
📌 Service Manager ECC AMS (Bengaluru)
🏢 Signify
📍 Bengaluru
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