Systems Support Engineer - Consultant Description Summary of the role Consultant System Support Engineer will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems, and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients You’ll spend time on the following: ● You will have experience on incident management process and tools ● You will gain understanding of complex application systems and find your way through them to debug a business impacting issue ● You will follow standards and best practices to bring operational efficiencies, stability, and availability of the system ● You will use continuous delivery practices to evolve, support and deliver high-quality software as well as value to end customers as early as possible while working in collaborative,



value-driven teams to build cutting-edge customer experiences for our clients ● You will leverage your knowledge regarding the different Logging techniques (various levels) and use them for alerting, monitoring and to identify root cause of incidents ● You will derive meaningful reports/ KPIs and set up alerting and monitoring mechanisms for quicker identification of incidents and response ● Apply the latest technology thinking from our Technology Radar to solve client problems ● You’re willing to be part of a need based 24x7 availability team, on rotation and you should be able to handle multiple engagements Job qualifications Technical skills ● You have experience working on any one of the programming languages like Java, .Net, understanding of any of the cloud platforms like AWS, Azure or GCP and any of the scripting languages like Python, Powershell. ● You have understanding on the usage of the debugging tools and how to troubleshoot issues with the code. ● You have e

📌 System support engg-TW (Bengaluru)
🏢 SBS GLOBAL
📍 Bengaluru