FactSet creates adaptable, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Your Team's Impact

This role sits within the Compute Platform Engineering team in PIE, providing the core compute services backing FactSet.dev, FactSet’s internal developer platform (IDP). FactSet.io and Kubernetes are FactSet’s primary containerized compute platforms, running thousands of apps with large-scale clustered compute resources in FactSet data centers and cloud hyperscalers.





We are looking for a Compute Platform Ops Lead to build and lead a team focused on keeping the running compute platforms in peak condition and ensuring platform users are well supported. You will manage a team of Compute Platform Ops Engineers to provide first-tier support, review and implement component upgrades and make improvements to reduce our operational burdens and optimize incident response.
The position and team will be based in Hyderabad, India.

What You'll Do
- Team leadership and management
- Responding to support requests via chat or tickets
- Planning, testing and executing upgrades and improvements
- Improving platform documentation
- Automating common administrative tasks

What We're Looking For
- Bachelor's degree in Computer Engineering or equivalent professional experience
- 5+ years of professional experience in software engineering
- Strong proficiency in Kubernetes
- The keys skills required are Team management, Technical leadership, Customer support, Inc

📌 Compute Platform Ops Lead (Hyderabad)
🏢 FACTSET
📍 Hyderabad